Home Loan Testimonials & Feedback

The process of obtaining a home loan seemed mind boggling … there were so many products and lenders on the market and we honestly did not believe that we would be eligible straightaway.

But three weeks after we first met with Brad our loan was approved! All we did was provide him with the personal information he required. Brad listened to our needs and explained all of our options in simple and easy to understand terms.

Without him we would not be where we are today … Brad turned our dream of owning our own home into a reality and there is no doubt we will be calling him in the future when we are looking for another loan.

Renee, Queensland

Whilst viewing your site, I came across a link to make contact with a Rep to discuss Home loans. We had often thought it would be great to get into a home now whilst the market had taken a downward turn. The product we found was a no deposit home loan so I clicked on the link entered our details and never gave it much more thought.

A few days later I received a call from Anna who is truly an asset to your company. Upon our first meeting with Anna I noticed straight away her “can do attitude” Anna was very clear in what she was able to provide assistance with and what would best suit our needs based on our current financial position.

Anna took away all our documents and came back with a product that we were both very happy with. Anna then went about making our distant dream become a reality. We are now the proud owners of our very first home and are no longer in the renting game all thanks to Anna.

We wish to say that during what we both thought would be a very stressful time we found Anna reduced this by:

* Maintaining a Professional manner at all times
* Breaking things down using simple easy to understand language and examples
* Listening to us and acknowledging our concerns
* Reply to emails, phone messages in timely manner
* Keeping us updated on developments
* Being available at anytime, to discuss our application

I would like to congratulate your company in employing positive people like Anna that also have an ability to relate to people and guide them.

Wayne & Drynene, NSW

Recently, I had the need to review my finances which involved consolidating my debts and refinancing my home loan. As fortune would have it, I stumbled upon realestate .com.au, and arranged for a no obligation home loan consultation.

It was here that I met our consultant, Sydney Angsiting. I have had many dealings with consultants, banks, and financial institutions and can honestly testify that I have not had more pleasure dealing with a consultant than I have with Sydney. I was so impressed with the totally professional manner in which he went about his work.

Sydney patiently explained in clear terms all my questions. He showed me so many options that I was unaware were available to me, and advised me which opotions were best suited to my financial requirements.Sydney showed where I could save money and has guided me through my financial dilemma, and now thanks to his knowlege and wide experience in the financial market, has set my finances on the right track and in doing so will save me thousands of dollars over the course of my loan, and put my day to day budget in order giving me greater saving ability.

I can only speak in the highest terms about Sydney’s professionalism, also let me add that he is a thorough gentleman who is a pleasure to do business with, and a welcome guest in my home.

Geoff, Reservoir, Victoria

I just wish to applaud the efforts of your realestate.com.au home loan consultants in Adelaide.

Russell has just completely excelled in his efforts for me in regard to a difficult application process. You couldn’t have asked for more from this totally professional group of people.

Chris, Mornington, Tasmania

Jane was by far and away the most helpful, well-informed, patient and professional person that I dealt with. Jane was able to put together the most competitive package and also took the time to educate me in terms of options and alternatives of which I am unaware.

Moreover, while speaking to other people, I had the distinct impression that they were trying to tailor me to their preferred loan package, Jane listened carefully to what I was looking for and put together a customised package that perfectly suited my needs.

Daniel, West End, Queensland

I am back from my European vacation and it already seems like a blur. Settlement took place on Friday and all seems to have progressed nicely.

Ian was very lovely to have come to my home and complete the necessary documents that appeared to be a miss.

Ian is a lovely person. Anyone would be most fortunate to have someone working with him who is caring and diligent. People like him are very hard to find.

Heather of Bondi, NSW

Just writing to express how much we have appreciated Dawn’s hard work and efforts over the last six weeks. We are both so grateful that she took the time to fully understand our needs and recognise that we had goals that we wanted to achieve.

Her consistent dedication throughout this process was outstanding. Her constant feedback in relation to the progress of the application gave us confidence that we were in good hands. It was this quality of service that enabled us to deal with third parties and other institutions in a very smooth and efficient manner.

As owners of several investment properties, the service provided was superior to previous dealings that we have experienced. Her ‘going the extra mile’ attitude was evident from day one, with flexible contact hours and the personal attention provided.

We would not hesitate in recommending Dawn’s services to anyone who appreciates high standards and a professional attitude.

Dawn is an asset to our growing portfolio and we believe that this successful working relationship will continue long into the future.

Linda and Michael of Sylvania, NSW

I recently required the service of your organisation for a home loan and was lucky enough to have the pleasure to deal with Chris Flay.

Chris’s level of experience and professional manner was second to none, I would like to thank Chris for her efforts and would highly recommend her services.

Lee of Western Australia

A word or thanks for advising us to restructure our loans. We have seen substantial benefits in a very short time and appreciate your diligence in getting it all through.

You have been a thorough adviser and good friend over the years.

Thank you

Paul and Mel of Canberra, ACT

I was approached by a bank recently to refinance my current loan, I had no intensions of doing this however I thought I would look into it further as I was told it could save me thousands. I spoke to Beti who then looked into my situation and did the sums. She worked out that I was better off leaving my loan as it is.

Beti you saved me a packet and yet you didn’t charge me a cent. It is such a relief to see a broker that is interested in helping the client and not just making an extra penny. Once again thank you for looking into my situation.

Jo of Melbourne, Victoria

Just a short note to formally thank you for all your help with our purchase.

This was our first home purchase, and we were very unsure of the correct proceedings and various processes that were involved in such a transaction. You were always there at the end of the phone to advise and support us through this process. As well, you came to our house on a number of occasions, once on a Sunday, which must have put pressure on you and your young family. We also really appreciated the running around you did on our behalf to submit various paperwork on time, and all the follow up work you did for us.

As well, you came in on the end of this deal when we had just about given up hope, and your honesty, dedication, loyalty and belief in us contributed significantly to the outcome.

This is a testiment not only to your professionalism, but also to you as an individual, to which we say thank you.

Ann-Louise and Jordie of South Windsor, NSW

In dealing with Mark, what strikes Pia and myself most is, his personal attention when listening to what we want to achieve and in a time suitable to us (and this is very often after normal office hours). Combined with Mark’s in-depth knowledge of bank/loan products, we feel comfortable, we receive the best possible advice and we are well prepared for our next investment steps. Also, we don’t need to worry about all the details of the paper work. No wonder, a fresh cup of coffee is always ready when Mark is coming around the house. We want to make sure he feels he is part of our family.

Erik and Pia of Bondi, NSW

Just when I thought I could not buy the house I had my heart set on , my real estate agent said he had a mortgage consultant that was a ‘guru’. David you sorted out my problems and now I am in my new home

Louise of Wollongong, NSW

I have been interested in refinancing my home loan for a couple of months now, and have shopped around with a couple of lenders online.

Without going to speak to anyone, I was not having much luck in finding a deal that was appropriate for my needs, so I contacted realestate.com.au homeloans via their website.

Within 2 hours, Angela contacted me to discuss my requirements, and to arrange a time to meet at my convenience, in my home.

At this time we went through all the options that were best suited to my needs, and we filled in an application on the spot to refinance.

My dealings with realestate.com.au homeloans and Angela have been very professional and worthwhile with Angela having an excellent knowledge of the products, and offering good advice.

I have no recommendations for how the service could be run better, as I have had nothing but a very positive experience.

Andrew of Kellyville, NSW

More information and home loan help

For more information on how and where to find a better home loan deal from an extensive panel of Australian banks and secure mortgage lenders, or to speak to your local area mortgage expert, contact us on 13 LOAN (direct +61 2 9249 3739)